In episode 59 of Captive Conversations from Captive WiFi, Annica joins host, Adam Forman to breakdown:
- 🧠Why most hospitality brands sound the same — and how to stand out
- đź“ť The difference between clear copy and clever copy (and why it matters)
- 📋 How menu strategy shapes what people order — even what they drink
- 🎯 Why tone of voice isn’t fluff — it’s your frontline
Listen to it on Spotify:
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