Customer Journey Mapping with or without implementation

Helping businesses take their customers on a deliberate journey from first time buyers to return visitors and eventually fans and ambassadors of their brand by identifying key customer touch points and the messaging that can help make them memorable for the right reasons. Includes customer research, journey mapping workshops and implementation plans that businesses can either action themselves or set up with my help.

Timeline: 6-8 weeks + implementation time, if required

Budget: £6,000 + implementation / copy (for example: email automations, website micro copy, tabletop/unboxing comms)

Take a look at our work for Rosa’s Thai

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Punky Patra-Yanan

Rosa’s Thai

It was super helpful. Loads of ideas floating around now! Thanks so much for a great session – I can’t wait for more.